Introduction

Welcome to Noélisse. We appreciate your interest in our electrical and lighting services. By accessing and using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, we kindly request that you discontinue use of our website.

1. About Our Services

Noélisse specializes in providing comprehensive electrical and lighting solutions including:

  • LED lighting systems for residential, commercial, and industrial applications
  • Solar lighting solutions and energy-efficient retrofits
  • Smart lighting automation and control systems
  • Lighting project planning, design, and installation
  • Multi-brand product sourcing and consultation

We are committed to delivering quality service and expert guidance for all your lighting and electrical needs.

2. Website Usage

This website serves as an informational platform about Noélisse's services, products, and lighting solutions. The content provided is for general information purposes only and should not be considered as professional technical advice or a substitute for formal consultation.

Permitted Use

By accessing our website, you agree to:

  • Use the website for lawful purposes only
  • Access information about our services and products
  • Submit genuine inquiries through our contact forms
  • Respect the intellectual property rights of all displayed content
  • Maintain the confidentiality of any login credentials if provided
Prohibited Activities

You agree not to:

  • Attempt unauthorized access to any part of the website or server
  • Transmit viruses, malware, or any harmful code
  • Misuse our inquiry forms for spam or fraudulent purposes
  • Copy, reproduce, or redistribute content without prior written permission
  • Use automated systems to extract data from our website

3. Enquiry and Communication

When you submit an inquiry through our website contact forms or email us at support@noelisse.co.in, you acknowledge that:

  • Your inquiry does not create a binding contract or obligation on either party
  • We will make reasonable efforts to respond to genuine inquiries promptly
  • Response times may vary based on inquiry complexity and business hours
  • Estimates and quotations provided are preliminary and subject to formal assessment
  • Final project terms will be documented in separate agreements or purchase orders

We encourage you to provide accurate information in your inquiries to help us serve you better.

4. Privacy and Data Information

Information Collection

When you use our website or submit inquiries, we may collect:

  • Contact information (name, email, phone number, location)
  • Project details and lighting requirements
  • Technical specifications and preferences
  • Communication history and correspondence
Use of Information

We use your information to:

  • Respond to your inquiries and provide relevant service information
  • Prepare quotations and project proposals
  • Communicate updates about your inquiries or projects
  • Improve our services and website experience
Data Protection

We are committed to protecting your privacy:

  • Your personal information will not be sold or shared with third parties for marketing purposes
  • We implement reasonable security measures to protect your data
  • Information is retained only as long as necessary for business purposes
  • You may request information about data we hold about you by contacting support@noelisse.co.in

5. Product and Service Information

Accuracy of Information

While we strive to provide accurate and current information:

  • Product specifications, images, and descriptions are subject to change
  • Pricing information is indicative and requires confirmation
  • Availability of products and brands may vary
  • Technical specifications are provided by manufacturers and subject to their updates
Multi-Brand Products

Noélisse works with multiple reputable manufacturers and brands:

  • We act as independent consultants and service providers
  • Product selection is based on application requirements and customer needs
  • We do not exclusively represent any single manufacturer
  • Manufacturer warranties apply to products supplied
  • We provide guidance on product suitability but final selection decisions rest with the customer

6. Quotations and Pricing

All quotations provided are:

  • Valid for the period specified in the quotation document
  • Subject to site assessment and technical feasibility
  • Exclusive of applicable taxes unless stated otherwise
  • Based on specifications provided at the time of inquiry
  • Subject to material availability and market conditions

We recommend formal written confirmation before proceeding with any project.

7. Intellectual Property Rights

All content on this website, including text, graphics, logos, images, videos, and design elements, is the property of Noélisse or its content suppliers and is protected by Indian copyright and intellectual property laws.

The Noélisse name, logo, and branding are proprietary to Noélisse. Unauthorized use of our intellectual property is prohibited and may result in legal action.

8. Limitation of Liability

To the fullest extent permitted under Indian law:

  • This website and its content are provided "as is" without warranties of any kind
  • We do not guarantee uninterrupted, timely, or error-free access to the website
  • We are not liable for technical failures, internet connectivity issues, or server downtime
  • Information obtained through the website should be verified before making decisions
  • We are not responsible for damages arising from website use or reliance on information provided
  • External links are provided for convenience; we are not responsible for third-party content

For formal projects, liability terms will be specified in separate service agreements.

9. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

In the event of any dispute, claim, or difference arising out of or relating to these terms or the use of our website and services, both parties agree to:

  • First attempt to resolve the matter amicably through good faith discussions
  • If resolution cannot be achieved, the dispute shall be subject to the exclusive jurisdiction of the courts in Karnataka, India

We believe in resolving matters professionally and cooperatively, and we are committed to addressing any concerns you may have in a fair and timely manner.

10. Modification of Terms

Noélisse reserves the right to modify, update, or change these Terms & Conditions at any time. Changes will be effective immediately upon posting to this website. We encourage you to review these terms periodically. Your continued use of the website after changes constitutes acceptance of the modified terms.

11. Severability

If any provision of these Terms & Conditions is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability shall not affect the remaining provisions, which shall continue in full force and effect.

12. Contact Information

We value your feedback and are here to assist you. For any questions, concerns, or inquiries regarding these Terms & Conditions or our services, please feel free to contact us:

Noélisse
Email: support@noelisse.co.in

We aim to respond to all inquiries promptly and professionally.

Last Updated: November 2025

Thank you for choosing Noélisse. We look forward to serving your lighting and electrical needs with expertise and dedication.

1. Definitions

We collect certain identifying personal data when you sign up to our Service such as your name, email address, PayPal address (if different from email address), and telephone number. The personal data we collect from you is disclosed only in accordance with our Terms of Service and/or this Privacy Policy.Conclude collects Slack account and access information from Users for the purposes of connecting to the Slack API and to authenticate access to information on the Conclude website. Whenever you visit our Site, we may collect non-identifying information from you, such as referring URL, browser, operating system, cookie information, and Internet Service Provider. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, this information alone cannot usually be used to identify you.The term “personal data” does not include any anonymized and aggregated data made on the basis of personal data, which are wholly owned by Conclude.

2. General Terms

Service Provided AS IS

The Service is provided for free during this pilot project, and is provided “as is” with no warranty. Conclude will provide User support for the Service, however; Conclude is not committed to any level of service or availability of the Service. A further description of the Service and our user support is available at the Site.

Interoperation with Slack

The Service interoperates with Slack.com, and depends on the continuing availability and access to Slack. If for any reason Conclude cannot access or use Slack (including without limitation, change in terms or increase in fees charged by Slack), Conclude may not be able to provide all of the functions of its Service. No refund or credit, if applicable, will be provided for temporary unavailability of Slack (for example, maintenance windows).

Company Liability

If you enter into this agreement on behalf of a company, you hereby agree that the company is responsible under this Agreement for all actions and omissions conducted by its designated users of the Service.

3. Rules of Use

  1. must keep passwords secure and confidential;
  2. are solely responsible for User Data and all activity in their account while using the Service;
  3. must use commercially reasonable efforts to prevent unauthorized access to their account, and notify Conclude promptly of any such unauthorized access; and
  4. may use the Service only in accordance with Conclude’s online user guide and all applicable laws and regulations.
You must not
  • Enhance or improve User experience, our Site, or our Service.
  • Process transactions.
  • Send emails about our Site or respond to inquiries.
  • As this Privacy Policy and our Terms of Service.
5. Intellectual Property Rights

Your information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you choose to provide information to us, Conclude transfers Personal Information to Google Cloud Platform and processes it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.